Privacy control

Delete your Shipman account

Verify ownership, remove access, and delete personal profile data without reinstalling the mobile app.

Your active profile is removed

Login credentials, addresses, notification tokens and social profile data are deleted or anonymized.

Wallet funds are settled first

Pending wallet activity must finish. Any remaining balance can be used for shipping fees or withdrawn before deletion is finalized.

Essential logistics records remain

Shipment marks, invoices, payments and audit records may be retained where required to complete delivery, prevent fraud, resolve disputes or meet legal obligations.

Operational contact is restricted

If a package is undelivered, limited encrypted contact details are available only to its shipping agent and are removed once no longer needed.

Start a deletion request

Use the email address or phone number registered to your Shipman account. We will send a short verification code before processing the request.

This request removes your Shipman account. It does not delete shipment or financial records that Shipman or your shipping agent must retain for delivery, accounting, security or legal obligations.

If your shipping wallet has funds or pending activity, the verified request is saved and deletion completes after the wallet is settled.